Company Overview
Focused IT was formed with the vision of providing an exceptionally high quality service to our clients. To enable this, we have recruited some of Jersey’s best customer service engineers; professionals with many years’ experience and extensive knowledge of supporting clients of all types and sizes.
Customer Service is at our very core and consequently we have redesigned the way in which IT support is delivered to clients. We can be called out for a simple emergency repair, or we can provide very much more. Our Unlimited IT Support plan is an example of how we are going further to provide the quality of service that our customers deserve. This plan offers you unlimited support for a fixed price. It includes the services for which other companies would normally charge extra. Items such as out-of-hours support, emergency cover, the labour required to perform major upgrades and routine monitoring. This will enable our people to provide the very best service to you at a reassuringly known cost.
Partner Overview
Focused IT have always worked closely with Corefocus Consultancy. We are able to draw on the specialist skills for which Corefocus are highly regarded: business applications support and development, database reporting and integration, CRM workflow, Dynamics and office automation.
Visit the Corefocus website for more information about the services they provide.
What Our Client Say
…we are extremely pleased with the level of service all the guys provide, but especially Clint who has the patience of a saint with us!
Your team are amazing by the way. Worth their weight in Gold. Christian is so patient with my challenges for him.
Thanks go to Focused IT and their team as they were instrumental in helping to remove us from blacklists and advising us of what we needed to do going forward and also what the problems were to begin with – even though this was outside of their remit and agreements with us. Thanks guys, much appreciated!